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Lexmark's highly trained technicians will first try to resolve the problem. If your problem cannot be resolved, Lexmark will air express an exchange printer to you the next business day. Upon receipt of the exchange printer, you just pack the defective printer in the carton which contained the exchange printer, place the United Parcel Service (UPS) prepaid shipping label that was inside the box on the outside of the box, and take the printer to a UPS drop-off point, like Mailboxes, etc. or your local UPS office, for shipment back to Lexmark. Please note: If you call UPS to come and pick up the printer from your site, they will charge a pick-up fee. This fee is not refunded by Lexmark. If you prefer, your printer may be repaired and returned, rather than exchanged. In either case, Lexmark pays for all shipping charges. This support is designed for all inkjet printers.
| Primary Information |
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| Country Kits | Puerto Rico,United States | | Full Contract Period | 3Year(s) | | Header / Localization | English | | Location | Bring-in | | Manufacturer | LEXMARK | | Response Time | 1Day | | Service & Support Type | Extended service agreement | | Service Included | Express exchange |
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Please Note:
This page contains information (product description, images, and
specifications) obtained by ALVIO INC. from manufacturers and other industry
sources believed to be reliable. ALVIO INC makes no warranties or
representations with respect to the performance of the products or accuracy of
the information. Any and all warranties, whether written or oral, expressed or
implied, are hereby expressly disclaimed by ALVIO INC, including, but not
limited to, warranties of merchantability and fitness for a particular purpose
and liability arising from errors and omissions in the information. It is your
sole responsibility to evaluate the accuracy of, completeness, and usefulness
of the information.
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